is responsible for inspecting and accepting any portion
of an order that is damaged, defective, or otherwise fails
to conform to the goods specified in the Customers order,
subject to these requirements:
Customer must send
all returns accompanied by a Lexon, Inc. issued Return
All returned products must be in the original manufacturers'
shipping cartons, complete with all packing and associated
Lexon will not accept any returns from Customer for
product that is designated as "Non-Returnable Item."
Customer must fill out Return Authorization Form and
return the merchandise to Lexon, Inc. within the following
days & time frames:
15 days from date of
invoice for returns due to customer error (such as ordering
the wrong item); merchandise must be in resell-able
15 days from date of invoice for any defective merchandise.
5 days from date of invoice for all visible damage and
Lexon, Inc. will assess
a 15% restocking charge for any products returned more
than 15 days from the date of invoice.
During issuance of a Return Authorization form all returns
quantities will be verified against all purchase history
from Lexon, Inc. Customer will be notified if product
does not meet return eligibility requirements. Any requests
for proof of delivery must be made within 30 days after
the invoice is received; after 30 days no proof of delivery
will be supplied.